I’ve been getting my glasses here for three years. I love that even three years later I can get the same great customer service from the same staff. They really know what they are doing and pay attention to the details. John is SUPER honest and always gives me a fair opinion on what looks best. He never tries to sell me things just to push up the cost.
Visionworks
About
Located at 1105 Walnut St Ste H0158 in Cary, NC, Visionworks is an optical shop serving the Cary area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames and contact lenses. Superior Vision is among the 4 vision plans accepted. Walk-in visits are welcome. Call (919) 465-0354 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
1105 Walnut St Ste H0158
Cary Towne Center
Cary, NC 27511-4762
Get Directions - Phone
- (919) 465-0354
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 48
I just stopped in on a Sunday afternoon and was immediately assisted by one of the staff. My son's glasses got damaged by a classmate and our regular optometrist's office isn't open on weekends. This place had so many positive reviews on Google that I thought I'd give it a try. Service was extremely fast and efficient, and to top things off, the man did not charge me anything. I figured the least I can do for now is to write a positive review. Highly recommended, very nice place. Thank you.
Very courteous, helpful, professional and convenient! They were willing to fix my broken frames for free, and gave me a discount when I chose to buy new frames. Excellent service, competitive pricing, great selection. I will be back!
I didn't like the frames my wife picked out for me. When the sales lady ask me if I liked my wife's selection I said no I don't like them. She then processed the order. When we went to pick them up the salesman asked me if I liked them. I said no I don't like them and basically ignored what I said. He ignored my comment sitting in front of their 100% satisfaction sign. I guess 100% satisfaction didn't cover I don't like these glasses.
HORRIBLE SERVICE!! I never even received acknowledgement as a customer!! I came here on 12/4/16 (today) literally drove 30 minutes to get here in order to try and purchase a pair of glasses for my son and myself as well as contacts. As soon as I walked in, the female with blonde hair and glasses was immediately rude saying we will be with you when we can with an attitude. I hadn't even asked to be helped yet. If there was an option for a no star in would have opted for that! The male was a little nicer so I stuck around for another 30 minutes waiting. Finally, I asked him if it would be better if we came back in about 20 minutes and hopefully by then there wouldn't be as many people. So once again we return and the female doesn't even bother to speak. It was almost as if she was intentionally ignoring us. The male finally approaches us and I told him I had my insurance card, while I'm getting it out my purse to give it to him he walks away and helps a brand new set of customers that just walk in eventhough he knew we had stuck around waiting for over an hour to just get service! As a health care provider myself I find it extremely unprofessional and rude to treat clients like this! Definitely will not be returning and definitely will let everyone else I know about this experience. Stay away!
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