Visionworks

The eye doctor is great. Very friendly, very thorough, I really liked him. The retail side however expects you to go 2 weeks without glasses if you need new lenses and offer zero solutions.

This place has very knowledgeable and helpful people. I was treated with kindness and professionalism throughout the process of exchanging and replacing a pair of glasses. They seemed genuinely interested in helping me find the perfect pair of glasses. It was a thoroughly enjoyable experience.

Huge selection of glasses in a wide range of styles and prices. I was able to find several that I liked, and there was no employee pressure to choose quickly or to upsell. Found the one I wanted & employee took time and care to measure and explain everything in a way I could understand. No feeling of being rushed at any time. Both employees present were courteous and helpful.

We have been coming to Visionworks for our families glasses for a few years now. They have exceptional service every time. The lay out and selection of frames is great. They have so many choices in all different price ranges. Hailey and Fa helped us and were both so friendly and personable and helped us pick frames that worked with our face shape. I also really appreciate that Visionworks takes donations of old prescription glasses and gives them to the Lions club for those who aren’t able to get glasses of their own. A great way to repurpose old glasses!

They be ready to go!!! I get it ...Now I know they advertise store hours however customer service could be better. Walking in mins before closing ok with the wide eyes service like "what you want us to do right now" we all been there but you could have more social skills to welcome not turn away and greet a customer not look at them like why you here. There were three ladies and one of them spoke about coming back tomorrow how corporate don't like them pass hours and that they closed they laptops. I just wanted frame ordered that I set up with previous representative and make a purchase and they didn't find any notes the previous representative had and basically was like yeah you need more information. All understandable. Am I ready to go back to this location?? Not really nor the store brand at all plus coming in at a better time may not mean better service. There maybe better store options.