Walmart Vision Center

I have high praise for Karla in the Vision Center who helped my husband and I with getting our new glasses ordered after updating our prescriptions last Thursday. Karla made sure that everything was properly measured, gave us our options for additional features and the costs associated with them, informed us of the time it would take for our new glasses to arrive, and set us up to get alerts when they were ready for pick-up. She was extremely personable and professional.

Walmart Vision in La Plata is excellent. Everyone who has helped me there has been kind, professional, and extremely helpful. I wanted to get new lenses put into frames I got from somewhere else, and return the glasses I had originally gotten from Walmart (they did a great job with them, nothing was "wrong," I just didn't like the way they ended up looking on me). They did an exchange for me and even refunded me the difference in price. I went to get my new glasses adjusted and the woman did them perfectly, and even explained what was wrong and how she was going to fix them. My lenses were not smooth and stuck out a little so she told me she was going to get me new ones and fix them up, free of charge. I don't remember her name, but it was a lady with white hair and glasses. And another woman, I believe her name is Karla, was super friendly and helped me out a lot as well. The doctor was also great, I got my eye exam done there, as well. I cannot rave enough about my experiences here!

Scheduled an appointment 3 weeks . Spoke with them to confirm my appt. Came in to the receptionist statung ahe has been trying to reach me and I won’t be eligible for my exam until March. Unprofessional at best how are you trying to reach me but I spoke to you the day prior to confirm my appt and nothing was stated about the fact that I needed to wait. I work as an optometric technician and this wouldn’t happen at my job. Customer service is at an all time low everywhere!

The staff a very attentive and the service is very good you are attended to quickly. The technicians strive to meet your needs. I highly recommend coming to this location.

This is the second time I came here to get my tire plug with the insurance I got through Walmart. I had an appointment and I was the only one waiting and it took an hour to get my tire plug both times. I don't know why it takes so long to plug one tire a Especially if no one is in front of me. Also due to covid you must wait outside. We are not allowed to wait in the waiting area. I give a 3 star because the customer service is decent but the service takes too long to be waiting outside in the heat, standing up for 1 hour