Walmart Vision Center serves patients in New Hartford and the surrounding part of New York from its office at 4765 Commercial Dr. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses and contact lens fitting. Insurance accepted includes VSP, Superior Vision, Spectera and MetLife (10 plans in total). Care is provided by Stephen Rafalski, OD. The optical carries 36 frame brands. It is open 7 days a week, including weekends, with evening hours on weekdays. You can walk in without an appointment. Call (315) 736-6901 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
| Monday | 9:00 AM – 8:00 PM |
| Tuesday | 9:00 AM – 8:00 PM |
| Wednesday | 9:00 AM – 8:00 PM |
| Thursday | 9:00 AM – 8:00 PM |
| Friday | 9:00 AM – 8:00 PM |
| Saturday | 8:00 AM – 6:00 PM |
| Sunday | 11:00 AM – 4:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
The doctor was very nice and thorough. He made sure that I was satisfied with my new contacts prescription. Dana, the eye contact teacher, was so patient. Thank you guys!
Do not go to the eye doctor at the New Hartford Vision Center. I needed a simple contact lens exam which the North Utica & Rome Walmart doctors do in one easy session. The New Hartford doctor insisted on 3 separate visits, 2 of them to do unnecessary tests even though I have no personal or family history of eye problems and have no current issues. The tests he did were painful and unlike any tests I’ve ever had at other locations. He did not seem to care at all when I expressed discomfort. He was rude and blamed the discomfort on the size of my eyes, which clearly I have no control over. After the second visit, I left without contacts and cancelled the 3rd appointment. Now I get to pay 100% out of pocket to go back to the doctor in the Rome location. This doctor is highly unprofessional & does not provide an appropriate level of care, so steer clear of this location. I only gave it 1 star because 0 isn’t an option, but there is no way I would ever go near this place again.
Best eye doctor I have ever been to see, he really cares that you’re going to get the right prescription and Dr Rafalski is very pleasant and straightforward. The eye associates are also friendly and helpful.
I have been going here for about 10 years. Dr. Rafalski has been very thorough, professional and attentive to my concerns. Some of the front of store people have been there as long as I have been going there. They are always friendly and helpful. The warranty that is included with the glasses is excellent.
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.