I hate to give this place a one star however I’ve never had horrible experience at this location till today. Last week we were greeted and treated right while selecting eyewear for my son who has never worn glasses before. Today we went in to pick them up and I was told any time between 9-6pm and upon arriving two ladies just sitting down chatting told me there was no one available to give me the glasses because neither of them had a license to do so. Please explain to me how that makes any sense, why have workers that can not complete a job??? I had left my job early to pick these glasses up and now once again I have to comeback tomorrow between 9-6pm again leaving work early AGAIN
About
Walmart Vision Center is an eye doctor and optical shop in Madison, Tennessee, located at 2232 Gallatin Pike N. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 8 vision plans, including Davis Vision, Superior Vision and Spectera. Care is provided by James Gould, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-ins are accepted. Call (615) 859-4612 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2232 Gallatin Pike N
Madison, TN 37115-2006
Get Directions - Phone
- (615) 859-4612
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 9:00 PM |
| Tuesday | 9:00 AM – 9:00 PM |
| Wednesday | 9:00 AM – 9:00 PM |
| Thursday | 9:00 AM – 9:00 PM |
| Friday | 9:00 AM – 9:00 PM |
| Saturday | 9:00 AM – 7:00 PM |
| Sunday | 9:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 16
The staff is friendly. They fit me with the perfect glasses. I have best transition lenses ever.
Wow! This NEW STAFF IS KILLING IT! I came in to get glasses here a few years ago and had a horrendous experience long wait times messed up glasses overpriced and not to mention the man in there fighting screaming and cursing non stop. I have a new insurance now and has to come back. I must say WOW! What a turn around Rachel and her staff Rock. This was a very smooth ran operation very easy and quick. I am thankful for the level of professionalism and respect that I received. Thank you Rachel, AJ, Saleeta, and John.
I have been coming to this location for years. By appointment or walk-in, they are great. It is a small staff so there is usually some wait — usually one optometrist and one tech but they are great. The tech does it all front and back office — scheduling, insurance verification, phones in addition to back office procedures. I’m sure that’s how Walmart is able to offer such low pricing but there is one particular staffer that I have seen for over 10 years there and she knows how to efficiently run that practice. this particular location is convenient, provides excellent customer service, and cost effective. I’ve seen 3 or 4 optometrists there over the years and all have been great but the support staff the defining element that make this place great to me. I don’t even bother paying for vision insurance through my company anymore. It’s cheaper to pay the uninsured rate out of pocket or use FSA/HSA dollars. I don’t usually get my glasses or contacts through the retail store there though. The styles are limited and the prices aren’t great. I get my prescriptions and purchase my family’s stuff online. However, in a pinch, I’ve bought a few boxes of contacts from them and it’s not too expensive; especially compared to some of the other big brand optometry chains. Overall, I highly recommend this location for vision exams. Only improvement I would recommend is online scheduling and the ability to fill out forms online ahead of appointments.
Very unhappy with with the wait is extremely long.... Ordered a pair of glasses there after getting my eye exam there waited a week to get my glasses could not see out of them because they messed up the prescription somehow the reception that waited on me was very RUDE!!!! Did I mention the wait is very
Reviews are written by Google users and shown as published on Google. EyecareSearch does not edit, verify or rank them.