As a mother of a very particular teen boy that goes through glasses I have visited here several times. David and I think Ben have both always provided amazing customer service and are very knowledgeable in their profession. I can not say enough good things about this specific vision center but it is because of them. Above and beyond! A rarity these days.
About
Located at 7373 Peppers Ferry Blvd in Fairlawn, VA, Walmart Vision Center is an optical shop serving the Fairlawn area. The location sells eyewear and contact lenses but does not list eye exams. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Davis Vision and Superior Vision are among the 6 vision plans accepted. Walk-in visits are welcome. Call (540) 731-4090 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
7373 Peppers Ferry Blvd
Fairlawn, VA 24141-8857
Get Directions - Phone
- (540) 731-4090
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 8
Ask for David! He's awesome! He greeted me as soon as I walked in, but gave me my space to look around. Then, he came over and asked if I needed an opinion on frames and proceeded to help me find the perfect pair! Not only was he friendly and personable, but he really took the time to assist me and make sure I was satisfied with my purchase. He was also very thorough when performing my fitting as well! Walmart, he's a keeper for sure! Thank you, David!
Overall great experience. The older lady that greeted me acted like the problem with my glasses was complicated and she didn’t want to help me. Another associate, Ben, stepped in to help and he was absolutely wonderful. Professional, personable, and got my problem solved perfectly in just a few minutes.
Went in today to get information about a prescription I had done a year ago. All I needed was the old measurements so that when I went to another optometrist that took my insurance I had my old information. The older lady receptionist first questioned my integrity about the matter, siting that what I was doing was “illegal”, she then proceeded to withhold the information, which is ACTUALLY ILLEGAL, and when she told me that I’d have to wait for the doctor to come back I told her “good, I can’t wait to tell him about the way you treated me” she scrambled to write down the perscription with a big fat “EXPIRED” on it. Totally unprofessional, it was also not my first encounter from her acting this way, and when I told her that she had been rude in the past towards me she said “well I’ve never ever seen you in here before”, which exemplifies her customer service in general. WILL NEVER GO HERE AGAIN AND IT IS COMPLETELY BECAUSE OF HER. She should not be working there, other people have agreed with me about her attitude and treatment of customers.
We have not seen the eye doctor but had a wonderful experience with the staff in the store. We had had some mixup at the former doctor and the well experienced staff here helped us straighten it out, get the prescription right and get our glasses ordered. And in follow up to have glasses tightened we have had no trouble with them helping us.
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