Warby Parker-Kingston Pike

Chelsea helped me today and she was very attentive. So many frames to choose from. Glasses are mailed within 2 weeks I opted to have the clip-on sunglass - my last glasses that I got from a big eye glass store ended up taking months and was double the cost.

I have been getting my glasses and contacts from this location for a very long time all because of Pat. She is helpful and gives me a straight opinion and helps me pick just the right frames. She is caring and friendly to all who stops by. I recommend this location and service for any one looking for glasses or contacts

I bought glasses here a couple of years ago and have really enjoyed them. Two days ago I dropped them in a parking lot and, while they were found and turned in at the store, the temple was bent completely flat- 45° from where it belongs. I took them in to Warby Parker intending to try to use the lenses in a new pair of frames, but the optician was amazingly able to repair my frames! She spent a lot of time to carefully adjust the hinge so that it is now in perfect condition. I am thrilled and impressed. And very appreciative.

The staff was super friendly and knowledgeable of all the styles and custom options for their frames. They were all very helpful in choosing a frame. Warby Parker makes it fairly easy to find a frame as all are classified as narrow, medium or wide and arranged in rows so you can find a size easily. At this time, the West Knoxville location does not have an optometrist, so you must take in your prescription; my daughter had an eye exam elsewhere last week. We ordered 2 pairs of glasses for her today for about the cost of one pair at her eye doctor office. We were in and out in less than an hour; most of that time was trying on different frames. Will update after she picks up the glasses in a couple of weeks.

First time using Warby-Parker. Recommended by my daughter. I will admit the main reason was pricing. The last pair bought at a standard eye center cost me $700, new ones were going to be $600 for one pair. I got 2 pair for that price thru your franchise. The attendant (Halle) was very knowledgeable, informative and helpful. the entire experience was quick, pleasant and professional.