Binghamton Eye Associates

This is the 2nd time I have showed up and after standung at the front desk for over 10 minutes, the receptionist finally showed up and told me that it was to late for my appointment. She would have to reschedule me???? Why? I was standing at the check in window, obviously bc i was the last patient of the day, they made me stand there just long enough to make it look like i arrived super late. Absolutely unprofessional and a complete waste of my time. My glasses are held together by tape they fall off my face and they're over 8 years old yet I've come here twice trying to get a new pair that I can't even get an eye exam I don't get a reminder or text message call to remind me or confirm my appointment they send it to me 2 hours prior to my appointment instead of the day of or even the morning of 2 hours before my appointment I get a reminder text t hat's not right at all somebody in there obviously is just messing with me and I think that person should be suspended or something should happen to them because I deserve to see just as much as everybody else,

My wife had an appointment a week ago and she was lost for words after it, one of the assistants talked about an abusive relationship they had been in the past. WAY too much information. Doctor was great but the assistant was absolutely unprofessional and disgraceful to be a representative of that company. Dr. Mehaan would have never aloud his patients to be subjected to that.

Rude Office staff. Especially Cindy. Ignores you for 5 minutes then grabs paper from you and then doesn't speak and no eye contact through the whole interaction. Of course, has plenty of time to talk to the other office staff. The Doctors and Tech Assistants are very good though.

I called this place about a week ago to make an appointment before I had found out I had pink eye because I didn't know what was wrong. I just called again to make an appointment after the hospital had told me to not go to that appointment due to me having a very contagious pink eye. Because I did not call, because I could not see at all, I now cannot make any appointments and I am barred from becoming a patient at this place. How does that make any sense? How is that even allowed to be called protocol? The woman on the phone was like yep sorry she did not care that I needed to have an eye exam to make sure that I have not lost Vision in my eye. Nor clearly did she care that I couldn't see to be able to make a phone call. I do not recommend this place, as I was literally about to become a patient and now I am barred from being so. If I could give them a 0 * I would!

I wanted to find a certain color frames. Can't find anywhere. I was treated so nice by everyone and was shown sever colors and Julie's opinion means a lot to me. Still deciding I'm so appreciative. Julie is very patient. Love this Dr and his staff. Merry Christmas.