Carolinas Eye Center serves patients in Charlotte and the surrounding part of North Carolina from its office at 3230 Prosperity Church Rd Ste 101. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Listed services include glasses & frames, contact lenses, contact lens fitting and pediatric eye care. Insurance accepted includes EyeMed, Davis Vision, Superior Vision and Aetna Vision (5 plans in total). Care is provided by Wesley Clement, MD. You can walk in without an appointment. Call (704) 510-3100 to confirm hours and coverage before you visit.
Services not listed are not offered at this location.
Hours not published — call ahead.
Currently closed. Times shown in America/New_York. Holiday hours may differ.
I am very pleased with the service. My appointment started right on time, and I didn't have to wait at all. Dr. Zubin Shah is incredibly caring and compassionate. He even took the time to follow up with me the day after my visit to check on how I was doing. I truly appreciate his dedication and highly recommend him.
Ms. Patrice is absolutely amazing. She needs to be cloned!!! She always makes you feel welcomed whenever you come into the office. My girls love her to and we have been coming this office for a long time. I’m sure she’s the glue of this office and holds it down. The doctor is amazing as well.
Actually baffled by my experience here. They took pictures of my eyes and did a pressure test, then the assistant FaceTimed my doctor….like he was never in the room, he was just dialed in on FaceTime 😭 he said based on one (1) instance of me reading five total letters on a screen that I for sure didn’t have vision issues. The whole appointment was actually a joke. Go elsewhere if you’re due for an eye exam. Also I’m just complaining now, but midway through the appointment the doctor unironically asked if we could just call him back later bc the assistant took like an extra minute figuring out the vision test slides. Like king I’m so sorry my scheduled appointment is apparently inconveniencing you, wherever you are?? 💀
Absolute joke of a clinic. My eye doctor was working remotely so I couldn't even have him look at my eye. Then he tried to diagnose me over the phone WITHOUT even LOOKING at a picture of my eye. Just radically incompetent. He refused to get me any prescription (steroidal eye drops which have helped me before) because he said "someone needs to see you in person" Clearly the irony was lost on him. Do yourself a favor and stay away from just joke of a practice.
Two stars is generous. Went here a few months ago for an appointment. Front desk staff seemed very scattered & not on the same page. They were also training a girl who did not seem to speak much english which is fine, except she also did NOT seem like she was ready to do my appointment unsupervised. Once in the office, she was on FACETIME with the doctor who wasn't there the WHOLE TIME during my appointment because she didn't know what she was doing!!!!! He basically conducted my appointment via FACETIME! SO UNPROFESSIONAL!!!!!! She then had to get another person to come in and help her who also did not know what she was doing! I believe they messed up my prescription because of this!!! Then, when picking out my glasses, the VERY RUDE hispanic lady GRABBED me and made me come pay up front in the middle of my appointment, acting like she assumed I wasn't going to pay. After this, I knew I would not come back!! The only lady who seemed like she knew what she was doing was an older black lady who helped fit me for my glasses. I got my glasses from here which broke very shortly after, & I called to ask if they can fix them and they don't even do that! This is a very unprofessional business that is NOT managed well at ALL!!!!! DO BETTER!!!
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