I’ve been to this doctor’s office three times for ongoing concerns related to possible Lyme disease, and each visit has been extremely disappointing. Every appointment feels rushed — I’m usually seen for only 5–10 minutes before being told the same thing over and over again. The doctor says he’s going to order X-rays or follow up with testing, but nothing ever actually happens. Despite paying my copays and doing everything I’m supposed to do as a patient, I’ve received no real treatment plan, no medication, no physical therapy referral, and no effort to help me improve. Instead, I keep getting told to “come back in two weeks,” which feels more like a way to keep collecting money than actually helping patients. What makes this experience even more frustrating is that it genuinely feels like patients with state insurance are treated differently. I should not feel ignored or dismissed because of the type of insurance I have. Every patient deserves proper care, respect, and attention regardless of how their medical bills are paid. After multiple visits with no progress, no answers, and no real concern shown for my health, I finally decided I would not be returning. I came looking for medical help and support, but instead I felt like just another number being rushed through the system.
About
Great Lakes Bay Health Centers serves patients in Saginaw and the surrounding part of Michigan from its office at 1522 Janes Ave. Both exams and glasses are handled here — exam rooms and an optical shop share the same address. Insurance accepted includes EyeMed, Aetna Vision, Cigna Vision and Humana (7 plans in total). You can walk in without an appointment. Call (989) 907-2790 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
1522 Janes Ave
Saginaw, MI 48601-1819
Get Directions - Phone
- (989) 907-2790
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 8:15 AM – 7:00 PM |
| Tuesday | 8:15 AM – 7:00 PM |
| Wednesday | 8:15 AM – 5:00 PM |
| Thursday | 8:15 AM – 5:00 PM |
| Friday | 8:15 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Reviews on Google 655
My current Doctor Smirti Pant is a very caring and I can feel her support. She listens and has been very empathetic and supportive helping me manage my chronic illnesses. I express at every visit with her, how grateful I am for her helping me understand that I can make simple choices and don’t get overwhelmed. Dr. Pant I tell you at every visit how special you are. Now publicly Thank you for saving me.
i was really impressed by the medical office staff their professionalism speedy service snd friendly personalities!! Although the pharmacy is a little slow i want to give kudos to Ms Brittany. she was the key to expediting my prescriptions. she did it with such the most positive attitude and quick!! i really appreciated her service!! more staff like that would change their pharmacy game!!!!
I went in had no problems checking. Got back right away. Got my stuff done and was out super quick. Everyone is very friendly.
The staff was concerned of my needs and she made me feel comfortable completely taking my nervousness 😓 away. With her friendly smile, I was in so much pain. Thanks for the lift! To you in Radiology that day.
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