I have edited my original review, and lowered the rating from two stars to one. This company placed a hold on my insurance, which didn't let me go to another optometrist. That's right- that wouldn't take my insurance, and also wouldn't let me take it somewhere else. They also did not release the insurance when asked to; insurance had to be contacted directly. Original review below: I set up an appointment online, was told they would accept my insurance. 30 minutes before the appointment, I get a voicemail telling me they will no longer accept my insurance. I had already taken PTO, driven downtown, and paid for parking by this point. Pulling the rug this late feels scummy: they either a) don't know how insurance works, or b) were hoping to rip me off by making me pay out of pocket at the last second. I cannot comment on the quality of their doctors or frame selection. But the people running this office have demonstrated a poor understanding of insurance coverage, so ultimately I would not reccomend this optometrist.
