Idaho Eyecare Center

I've been a customer/patient for several years and they always take good care of me. Dr. Sexauer and staff are always knowledgeable and kind, and he's good at taking the time to be relatable and explain things. Recently, they went above and beyond by allowing me to return a year's worth of (unopened) contact lenses for a different brand and worked with both of my eye insurance companies to get me the best out-the-door prices. They always answer the phone and I've never waited more than 10 minutes in the lobby for my appointment. Thanks!

Love Idaho Eyecare Center, the Muto family is amazing. I've seen both Matt and Derek, both are awesome! I definitely recommend this location for any eye care needs.

I had been a patient at Muto John H Optometrist for many years. I have had regular checkups with them, I have purchased my eye glasses through them and been a very faithful patient. Recently my eyeglasses broke that I had purchurchest from them so I called in preparation to have this taken care of. I was told that my prescription had changed and my option was to just buy new glasses. I let them know that I am ok with this and proceeded to pick out my new pair. I explained to them that I still work in my office in front of a computer and that they need to be like my current pair so I am able to do my work. After the order came in, the glasses were not even close to my prescription. They apologized and ordered a new pair. The new pair came in and again were not even close. I could not use them at all. Again they apologized and ordered a new pair. Third time they came in and they were not usable. My work getting frustrated with the situation let me know I could not continue to take time off for my appointments and that I needed to get glasses so I could continue my duties at the computer. I let my Optometrist know that I was going to get some cheap glasses until we can get this resolved. Soon I received a letter in the mail from Muto John H Optometrist letting me know that I was no longer a patient and was not welcome at their facility. I called and asked why this was and they would not tell me any reason for this action but if I wanted to dispute it I could write them a letter asking to come back. I felt very abandoned and betrayed after all the many years of giving them my business and money. I did not write that letter. I will just continue to tell people my experience with them.

Idaho eye care may welcome all patients BUT will not allow you to change doctors. My first optician only works one day a week. I can no longer accommodate Friday’s. I requested an appointment on a different day and was told that is not possible because I am not allowed to switch doctors. I find that decision ambiguous, discriminatory and simply bad for all patients. Now it is necessary for me to find a practice that can accommodate me for a day other than Friday when I care for my grandson. Unacceptable! I am 79 years old. This is most difficult for me. Maybe Idaho Eye Care does not want to accept senior citizens as patients.

I will always recommend Idaho Eye Care..It is a ten in every aspect from the warm greeting from the office staff to the superior care from the doctors. I also want to highly recommend the yellow lens for night or fog vision. Recently in WA on the Olympic peninsula area of Shelton they were invaluable with the dark foggy days and early sunset. They may seem silly at first until you use then to drive in darkness. They don't work in the sunshine of course. However, I have my sungasses for that. All my glasses from regular lens, computer, reading, improved night vision to sunglasses, I use them all and love them! All from Idaho Eye care!