LensCrafters

Very patient and lovely ladies helped this old hillbilly, classically, Lodge-trained mystic and Freeman on Memorial Day with a delightful holiday sale I could not refuse. My wife was in Vicky’s Secret so I had nothing but time on my hands and I checked every other sunglass joint at the mall because I grew up a mall rat in the 80’s and don’t play games. This place was 100 USD less sticker price than anywhere else in town. And I have to admit despite growing up in Orange County California and wintering in Telluride, these are the most vivid glasses and boldest case I have ever owned. Finally something to match my unique personality. Read books kids, put the screens down forever, except to read my reviews.

From the eye exam to picking out my new glasses, the entire team at LensCrafters was absolutely wonderful. Every staff member I interacted with was attentive, knowledgeable, and incredibly kind. They were patient as I took my time choosing the right frames, and their guidance made the whole experience easy and enjoyable.

Excellent Customer Service, everyone at the Doctor’s Office at Springfield EyeCare is nice & welcoming, gave me solutions & attended me quickly. Little to no waiting time. Great Team Highly recommend it over any other place in Springfield. At the Lens & Glasses shop ask for *Erin*. She is Over the Top & will get you what you need. She was patient, easy going & even helped me with offers that were available. Ended up buying a pair of Ray Ban at half price. She was great. They all were. Overall awesome & great experience.

Dakota was extraordinarily helpful in providing me multiple avenues of solutions during my visit to LensCrafters, ranging from getting a new eye exam, looking over various frames for my previous set of glasses, and even deep cleaning the glasses at no charge to me. He also helped show me how I can order a new version of my same frame to the store for pick up! His knowledge was very extensive, and I highly recommend anyone who visits to check with him for any help with their glasses or eye care needs! Cheers! The pictures are of my glasses that are 6 years old. They look brand new thanks to Dakota's work!

The sales associate was extremely helpful, knowledgeable, and thorough throughout the entire process. She took the time to answer all of my questions, explained everything clearly, and made the experience easy and enjoyable. Her professionalism and outstanding customer service truly stood out. I hope she receives the recognition she deserves for her efforts.