Middletown Medical

This place is confusing. I had my annual wellness visit May 13, '25. Yesterday I received a messg that my lab results were available on (?) Healow, whatever. I called to inform someone in authority that I did not have any labs but my bogus report informed me I had "abnormal" labs. I could not understand the accent of the person employed by Middlwtown Medical. I strongly requested a supervisor call back. The person calling back left a message which was more non-understandable the first person. I am not satisfied. I want to know who's labs got co-mingled in errir with my records? Awaiting resolve.

Sent to another location for imaging and was told Dr. Would have results that same day. Four telephone calls and Four messages left over a four day time frame before receiving a call back, all to be told they did not have the test results. Seems to me they knew why I was calling and could have gotten those results prior to returning my call. Middletown Medical is just another money mill with no compassion for its patients. If you are so busy that you cannot return a phone call to a patient that came to you with a medical concern then you either need to cut back on your acceptance of new patients, work more hours or hire more physicians. A patient being unable to able to carry on their normal daily activity or move forward with medical care because one of your physicians cannot set aside time (and by time I mean 5 minutes) to discuss a medical concern and or a future treatment plan is absolutely absurd. Money, money money …just get patients in and out - pack them in back to back. This entire practice needs to re-introduced to what care and compassion for a patient means. I read reviews prior to posting mine and agree with others in that the office wait is absolutely ridiculous and inconsiderate, clearly the only person whose time is valuable is their own.

Awful service. Expect to wait a good month to get an appointment, then show up on time for your appointment and wait over an hour past your appiuntment time to be seen, then left alone in an exam room and wait more, then finally get to see someone for two minutes! Middletown Medical practitioners and the organization itself need to take a hard look at their inability to properly schedule time, provide accurate and proper care, and treat their customers as they should be - with respect. Every single practitioner I've been to in Sullivan County has made me sit and wait at least an hour beyond my appointment, then in a room alone for longer, then gives me 2 minutes to be seen. And of course, theyre billing at hundres per hour! SHAME! You would get a ZERO rating if I could!

I am very happy with Dr. David Schwalb, at Middletown Medical Group in Liberty (Ferndale) NY. He's been my physician for many years. He is very knowledgeable, kind, listens to details, and provides superb medical care. I cannot recommend him, and this practice any higher.

Mkinnley conklin, was unfair and bias, she didnt once see the medical aspect of what i needed to be treated the right way, which were all at her fingertips because i have been a great patient for over 10 years before middletown medical came along. She made me feel like i was not worthy of help, it felt so terrible and so wrong, she was carelessness judgmental.