Nyc Optical Group

I had an appointment with this provider on 11/30/24 at 10:30 am. Upon walking in, there was no receptionist and I waited about 10 mins before the provider came out to ask for my ID and insurance card. I was informed that his staff didn’t show up today. I told him my physical insurance card hadn’t come in yet so he asked me to text it to him. Strange, but I did it anyways. After 10 mins, I was taken to what looked like a supply closet while he saw other clients. After waiting another 20 mins, he finally saw me and the visit took less than 3 minutes. The provider was extremely dismissive, barely listened to the concerns I had and just chalked up the issue to being allergies. I told him that I had never had allergies before and my concern has only been present that last three weeks. He said “doesn’t matter, allergies can come up at any time, any age”. He recommended me two OTC eye drops to take, one of which was for itchy eyes. I had never expressed having itchy eyes. He did not take the time to answer any questions I may have had and just directed me to the front to pay a copay right away. The thing that threw me off the most was how insistent he was on trying to get me to say more about my profession. He asked twice what I do for work, I answered twice, and he proceeded to ask follow up questions about it (I’m assuming to gauge how much money I made). It made me very uncomfortable especially since there were no other questions asked about myself or my reason for the visit. I’m honestly shocked by the amount of positive reviews for this provider on Zocdoc. I would recommend scrolling back to later reviews to see where other clients had had the same experience as me. I would never consider coming back, and I would not recommend this provider.

Dr. Wong is one of the best doctors I have come across: His professionalism is matched by his kindness to his patients. With each patient, Dr. Wong would take the time to discuss topics that would engage the patient to make them comfortable.

This man is "oddly" very much impressed with himself and although claims to be a MD, doesn't have the presence of mind to be polite. I would never patronize a doctor who is impolite right off the bat. Also...as a funny note, he additionally refers to himself as maestro, claiming to be a musical conductor. If this is actually so, the only thing that he conducts is poor manners and a lack of professional decorum. We never got beyond the initial introductory call and would never take him on as a medical advisor and doctor. This man is very odd. Stay away... Practice doesn't "have a patient by this name" simply and understandably because an exchange over the telephone communicated all I needed to know. He was never going to be a physician of mine and I would never be foolish enough to be his patient. Completely obnoxious obtuse individual.

Dr Wong and others who have responded to reviews: Clearly you are aware for privacy reasons the majority of users will not display their actual name nor should you all confirm a patient’s name. “Google Mail” is not my legal name. This Dr is incredibly dismissive and will disconnect your call as soon as he can (less than 30 seconds) without giving you an opportunity to ask follow up questions or learn about other services provided. Just ends up putting you in a bad mood about the sorry state of human interaction, impatient practices and lousy medical care. Would strongly advise searching and spending your dollars elsewhere.

(Note: The office is currently listed as 46 W 86th St on Google Maps but I saw him at his 125 W 79th St office.) Suffered a corneal abrasion a few months ago while cycling. During the height of COVID in NYC there were few medical options in the evening outside of ER. Samuel was the only doctor I called who went out of his way to see me after business hours that same day, traveling from home to reopen his office, to check it out (note we both lived relatively close to the office). Prescribed drops that I picked up that evening, and a follow-up appointment to make sure healing was going as planned. Knowledgable, personable and reassuring. P.S. Yes, he followed social distancing, sanitization and mask-wearing protocol to a tee.