Twin Lakes Vision Clinic

I’ve been going to Twin Lakes Vision Clinic for several years now, and I’ve always had a great experience. The customer service is consistently warm, helpful, and responsive, which makes every visit easy and comfortable. What I appreciate most is that even though I only come in once a year, the doctor still takes the time to really know me and my history. That level of personal care means a lot and makes me feel valued as a patient. Highly recommend this clinic if you’re looking for quality care and a team that truly treats you like more than just an appointment.

Dr Mast provided patient and professional expertise in providing me with a prescription that solved a troublesome correction for my eye alignment. Hannah pre-selected extra large frames and fitted me with the most comfortable frames I have ever had. Thank you, Twin Lakres!

Twin Lake Vision Clinic has been an excellent fit for my family. I started as a patient there before Dr. Mast took over and I’m so happy I continued my eye care with them. Dr. Mast is amazing and took great care of my eyes through two pregnancies. Her staff is just as wonderful and very knowledgeable on how insurances work. Now my daughter is a patient and I would not take her anywhere else. Thank you so much for professionalism, kindness and care!

Since the moment I stepped in to the Clinic, I noticed that, everyone was a professional. I was impressed for the quality of service they provide, they tell you what they are going to do and why. And they explain to you what that means and why is important, they listen to you, and if, you have any questions they answer you the best way possible. Once they ran all the examinations they tell you about your prescription Glasses in my case, I needed them. They take the time for you to choose your prescription glasses type, they answer your questions, to the point of being satisfied. Once you get your prescription Glasses, they give you a reasonable time to take and see if you are happy with it. If your prescription glasses need any adjustment, you can take it back and they will…fix it for you at no charge, no questions asked. You just let them know what you need and they will do it for you. I considered this very important, you are not just another number, they provide an excellent service with the human touch, why? They wanted to make sure you are totally satisfied… Thanks 😊

Dr Mast is a very knowledgeable optometrist. The office staff makes insurance claims extremely easy. When filling eye glass prescriptions, the lab that they use is always able to fill any type of prescription, with different frame options. I also like the selection of eye glass frames that are available at the office. I have been going to the Twin Lakes Vision Clinic since the 1980s. When Dr Mast took over the practice in 2014, the quality and excellent service continued, which is why I still use them for my eye care needs.