During my visit my tech, Sara was amazing. I always hate the questions better at 1 or 2 as it often seems the same. I have often become frustrated and even emotional at feeling pressured to give the “right” answer. This time Sara was so patient and caring that I felt I was not pressured, this was by far my best experience in many years of eye appointments. If I could request Sara for all my future visits, I would. Dr. Brooke Conner-Tsang was amazing as always. She addressed all my questions in a way that I felt heard and left feeling I had a better understanding and action steps to address my eye problems.
About
Vistar Eye Center is an eye doctor and optical shop in Roanoke, Virginia, located at 3320 Franklin Rd SW. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include comprehensive eye exam, glasses & frames, contact lenses and contact lens fitting. The practice is in network with 12 vision plans, including VSP, EyeMed, Davis Vision and Superior Vision. 12 doctors are listed here, including Donald Scothorn, OD, Emma-Cath H. Ali, OD and Reagan L. Darner, OD. The optical carries 36 frame brands. It is open 5 days a week. Walk-ins are accepted. Call (540) 855-5139 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
3320 Franklin Rd SW
Roanoke, VA 24014-1310
Get Directions - Phone
- (540) 855-5139
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
Brands on the floor as of the practice's last update. Stock varies — call for a specific model.
On the map
Hours
| Monday | 8:00 AM – 5:00 PM |
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 5:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 111
My experience at an annual check-up was very pleasant. The check-in was done quickly with a very friendly receptionist. The wait was short and my examination with Dr. Tims was thorough with all my questions answered. Highly recommend this practice.
I have been to Vistar since childhood for glasses and contacts and cannot recommend them enough! I see Toni for contacts and she is always helpful and offers samples for new lenses she thinks I will like. My last appt my ophthalmologist was out and another doctor fit me into his schedule so I wouldn't have to wait - so thoughtful. Great place with amazing staff!
Dr Tims was awesome. Very personal and knowledgeable. We would recommend him and his office to anyone needing eye care. He also was able to get to get us in to a specialist the same day. Thanks again, Dr. Tims!
Great experience at Franklin Vistar....Dr Tsang was professional, knowledgeable and kind and gave some good advice and options on addressing the problems I was experiencing...All staff that I encountered was fantastic with great customer service abilities. The office its self was very welcoming and just felt comfortable compared to others I have visited.
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