I wanted to leave a review regarding your employee Rachelle in the Visio Center. My daughter was struggling with her new contact and she was so kind and helpful. She made a bad situation so much better! She deserves a raise for being so professional and courteous.
About
Walmart Vision Center serves patients in Marion and the surrounding part of Illinois from its office at 2802 Outer Dr. Come here to buy glasses or contacts — exams are not listed at this address. Listed services include glasses & frames, contact lenses and sports & safety eyewear. Insurance accepted includes Davis Vision, Superior Vision and Humana (9 plans in total). You can walk in without an appointment. Call (618) 997-3366 to confirm hours and coverage before you visit.
- Listing type
- Optical — retail only, no exams on site
- Address
-
2802 Outer Dr
Marion, IL 62959-5207
Get Directions - Phone
- (618) 997-3366
- Languages spoken
- —
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
Hours not published — call ahead.
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Reviews on Google 31
If I could, I would give 0 stars. I scheduled two appointments for my parents, and today the receptionists were rude, inattentive, and dismissive. However, when a man with insurance arrived, they were suddenly polite and even directed him to a chair. They spoke to him kindly, but completely ignored my parents. Their appointments were at 10:30 and 11:00, and they were never called. We will never come back to this place. It seems that if you don’t have insurance—even if you’re willing to pay—you don’t deserve to be treated with respect. Don’t waste your time here.
The place itself is a real nice establishment. It's the optometrist there that should not b able to practice n her field of work with how she treated me. Because I couldn't afford another exam for my right eye, to discover the reason for its decrease n vision since last visit, on top of the $145 exam I currently was n and the $95 a box X2 for the contacts I would need I couldn't afford it and passed. She then gives me the wrong script not only n the eye she wanted to exam. But n the eye with no change as well. I didn't realize till I was already at home and went to read something on my phone that I couldn't read it. She had taken away my near sightedness n both eyes. When I called about it the next day, she refused to speak with me and the help she had me speak with was reading notes n my file of things the doctor had never said to me. She's a scam artist out for as much money as she can get ya for. Stay away from Marion Walmart Eye Center. The quick scheduling compared to other places is not worth it when u leave there still not able to see like u thought u were going in to have fixed.
Such a great experience! Every associate was friendly, helpful and full of smiles. The optometrist was super patient with me as I (slowly) took the exam lol and soooo much fun to talk to. Not to mention the exam itself was very reasonably priced and I found an amazingly cute set of frames for only $90. They didn't take my blue cross blue shield insurance, but even without coverage it was totally affordable. I would definitely recommend coming here. Thanks guys!
On my initial appointment the experience was awesome and went very smooth. The DR was very thorough in explaining everything to me. Michelle helped me pick out the perfect frames. I had explained to Michelle I would be back Thursday to pay. She communicated to Vicki in front of me that she would leave it in progress. I come back Thursday morning and Vicki stated that she had my order canceled due to not remembering the convo she had with Michelle IN FRONT OF ME. Vicki then set me up a new order and never confirmed anything with me and was very rude about the whole situation. I had asked her to confirm the frames and she ignored me. I come back the Tuesday following and the glasses that had come in were the wrong pair. Michelle apologized and got me a new order set up. I am now two weeks after my appointment without glasses. Very upsetting and disappointing.
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