Paradise is rude to parents. Doesn’t seem to understand how eye doctor appointments and prescriptions works. Doesn’t understand that eye doctors have appointments booked out in advance so the sooner you can get it can be months out. Doesn't check records. Doesn’t give supervisor information when you ask. Had two horrible experiences with her. Everyone else is pleasant except her.
About
Walmart Vision Center is an eye doctor and optical shop in Knoxville, Tennessee, located at 7550 Norris Fwy. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 12 vision plans, including Davis Vision, Superior Vision, Spectera and Humana. Care is provided by Timothy Hopper, OD. It is open 6 days a week, including Saturdays, with evening hours on weekdays. Walk-ins are accepted. Call (865) 925-1158 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
7550 Norris Fwy
Knoxville, TN 37938-4221
Get Directions - Phone
- (865) 925-1158
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 9:00 AM – 7:00 PM |
| Tuesday | 9:00 AM – 7:00 PM |
| Wednesday | 9:00 AM – 7:00 PM |
| Thursday | 9:00 AM – 7:00 PM |
| Friday | 9:00 AM – 7:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
Currently closed. Times shown in America/New_York. Holiday hours may differ.
Doctors at this practice
Reviews on Google 11
Paradise in the vision center is absolutely awesome! She took time to explain what I was getting and what I needed. She didn't treat me like a customer, she treated me like she really cared. She was patient and answered all my questions, They need more Paradise's in all their stores! Thank you so much for all your help.
The workers at this vision center are super helpful with finding exactly what i needed for my glasses, they recommended blue light and uv resistant lenses and helped me find the perfect frame. Whenever my glasses feel out of whack or a little off they always help with adjustments and repairs
Both of the new staff here have been nothing short of awesome when helping me with glasses. Bit of a wait due to two rude customers complaining about something the manager had no control over. I just wish they had more variety though. 10/10 experience. Very professional and friendly though!
Staff was not competent with insurance claims and then expected me to rectify their mess up on my end. There is much more, but at this point I will just say all my family members (4) will be going somewhere else for our glasses. We have all had issues at this location at some point over the past few years. Very poor customer service.
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