Even though they were training new staff, it was such a pleasant and efficient process. The vibe was so inviting. The music and decor was pleasant. Everyone was so kind. The store is clean and the staff were so knowledgeable and helpful. That was the experience at inception on my first visit. New customer and completely satisfied. The doctor was so professional and easy to work with. Very knowledgeable and was able to answer all of my questions. Everything was able to be shipped to my house directly but there were other options available which was great. When I needed to make a return the experience was seamless. It’s rare for the return process to be so simple. The return wasn’t because of error on their part either so it would’ve been easy for them to be difficult. They helped me resolve the situation within minutes and they were slammed with customers. On a 5 star scale I give them 10 stars. I’m coming back to get the Gladys!
