Had the most thorough optical exam I've ever had by Dr. John Fults ! Tom the optical manager was extremely helpful and gave excellent customer service.if you buy an upgrade Sam's membership you get 20%off your glasses which is a good deal for me because I don't have eyeglass insurance and saved some money.you get your new eyeglasses in a week. I was happy with the service and would highly recommend them. The selection for frames we're moderate but I was able to find one I liked :)
Sam’s Club Optical
About
Sam’s Club Optical is an eye doctor and optical shop in Springfield, Illinois, located at 2300 W White Oaks Dr. Eye exams and an optical dispensary are both on site, so you can have your eyes checked and pick out frames in one visit. Listed services include glasses & frames, contact lenses, contact lens fitting and sports & safety eyewear. The practice is in network with 6 vision plans, including Davis Vision, Superior Vision and Spectera. Care is provided by Bryan Hopkins, OD. It is open 7 days a week, including weekends, with evening hours on weekdays. Walk-ins are accepted. Call (217) 787-4070 to confirm hours and coverage before you visit.
- Listing type
- Optical · Optometrist
- Address
-
2300 W White Oaks Dr
Springfield, IL 62704-6423
Get Directions - Phone
- (217) 787-4070
- Languages spoken
- English
- Walk-ins
- Accepted
Insurance accepted
Services offered
Services not listed are not offered at this location.
Frame brands carried
On the map
Hours
| Monday | 10:00 AM – 7:00 PM |
| Tuesday | 10:00 AM – 7:00 PM |
| Wednesday | 10:00 AM – 7:00 PM |
| Thursday | 10:00 AM – 7:00 PM |
| Friday | 10:00 AM – 7:00 PM |
| Saturday | 10:00 AM – 7:00 PM |
| Sunday | 11:00 AM – 5:00 PM |
Currently closed. Times shown in America/Chicago. Holiday hours may differ.
Doctors at this practice
Reviews on Google 6
Customer Service is HORRIBLE. not one person that works In that area, knows what professional stands for. The optical manager is a slob. Fat belly always hanging out. Barf. Clothes are wrinkled. The older lady ignores people and the tech in the DR area appears dirty and curses like a trucker! Pathetic optical team. No way I'm even attempting an eye exam their. 😫
When I called to schedule an eye exam, I was told they only offer a video consultation with an optometrist, but a technician does the actual exam. For this they charge $80.00! I don't think so.
Customer service was awful! They assumed that I did not have insurance and went ahead to ask me for advance copay of $75 yet I had insurance. After vehemently dismissing my insurance, she later found out that I indeed had the cover. After all that, she didn’t think I needed any apology. I found that too rude and unprofessional!!
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